FREQUENTLY ASKED QUESTIONS

  1. Do you ship to Switzerland and the EU?
    Yes. We keep live inventory in Germany and the Netherlands. Delivery is 1 to 2 business days.
  2. How long does shipping to the United States take?
    Two business days. Our Los Angeles and New York warehouses cover every state.
  3. What about Canada, Australia, the UK and the UAE?
    Local stock in Toronto, Sydney, London and Dubai means 2-day delivery, tracked and insured.
  4. What if my watch arrives damaged or defective?
    Contact us within 30 days. We arrange collection from your address and supply a replacement or full refund, your choice.
  5. Are these the highest-quality replica watches available?
    We specialise in 1:1 super-clones with Swiss-grade movements and authentic materials. Even authorised dealers cannot spot the difference without removing the case-back.
  6. Do you offer a warranty?
    Every watch carries a 24-month movement warranty plus a 30-day satisfaction guarantee.
  7. How close is the replica to the genuine model?
    Dimensionally and aesthetically identical. Weight, crown feel, bezel action, dial print and serial placement are matched to factory specifications.
  8. Are your watches water-resistant?
    Yes. All models are pressure-tested to the same depth rating as the originals (100 m–300 m). Screw-down crowns and case-back gaskets are installed where applicable.
  9. Do the watches come with boxes and papers?
    Each order includes the correct factory box, booklets, hang-tags and warranty card at no extra charge.
  10. I can’t find the model I want. Can you source it?
    Send us a picture or reference number.
  11. Which couriers do you use?
    US: FedEx and UPS
    EU: DHL Express
    CA: FedEx Priority
    UK: Royal Mail Special Delivery
    AU: StarTrack
    UAE: Aramex
    All shipments are fully insured and require adult signature.
  12. Will my credit-card statement show the purchase?
    No. The descriptor is a neutral horological code that reveals nothing about replica merchandise.
  13. Can I cancel or change an order after payment?
    Orders can be cancelled or modified within 2 hours of placement. After that the watch has usually been prepared for dispatch.
  14. Do you offer discounts for repeat customers?
    Returning clients receive an automatic 10 percent loyalty code plus early access to new releases.
  15. How do I determine the correct bracelet size?
    Every steel or gold bracelet arrives with removable links. Provide your wrist circumference in the order notes and we will size the watch before shipment, free of charge.